Position:                      Design Coordinator

Location:                    Auckland 

Our client is a NZ company who is an international player in the textiles arena, with offices in China and Parnell. They have an opportunity for an astute Design Coordinator to manage and build long term positive relationships with offshore customers and suppliers, preferably with offshore and shipping coordinating experience. You will have strong intermediate administration and customer service skills, and excellent attention to detail.  

Key Responsibilities:

PROCESSING DESIGN DEVELOPMENTS

• Allocate Job Number in Excel.
• Photograph request.
• Label PD Photograph (within filename).
• Catalogue photographs.
• Write up PD instructions to design and production operations.
• Preparation, booking and tracking of PD package
• Write a brief preparing design and production operation, with photo files attached.
• Follow up PD requests with mill to ensure deadlines are met.
• Update clients with progress updates on PD sampling.
• Expedite PD when necessary.
• Maintain the PD wall in cutting room to ensure only items in progress remain relevant.         

TRACKING      

• Follow up of PD items requested.
• Update of Job Number spreadsheet in Excel with dates/comment/status of sampling in process.

READYMADES

• Process readymade design developments and sampling.
• File relevant info in specific folders (email traffic/specs/photos/artwork).
• Write up instructions to the design and production operations.
• Follow up RM pricing modules, proof and expedite promptly.
• Process outbound pricing modules to clients.
• Update customer with progress updates on RM sampling.
• Expedite RM sampling when necessary.
• Cross reference Bulk PO with approved specification.
• Cross reference Bulk PO pricing with most recent pricing quoted.   

COMMUNICATIONS

• Reading broad spectrum of emails encompassing general operations to ensure responses within overseas time zones are dealt with in a timely manner.
• Prioritising inbound operations and design emails with client expectations.
• Review all essential traffic with Managers - colour coding memos to visually differentiate.
• Create follow up email reminders for emails sent by the Manager to various people, ensuring nothing is forgotten or left unanswered.
• Print inbound communication  that require action or response from Manager to ensure nothing is missed - gathering as much info and attaching that may help anticipate info needed to respond promptly (i.e. TDS, pricing, photos etc.).
• Send and receive general email enquiries.  

PURCHASE ORDERS

• Back check and cross reference PO's to ensure information is keyed in by ordering persons correctly.           

BUCKETS          

• Allocate Sample Bucket numbers.
• Pack and label sample buckets.
• Update the sample bucket master file with the location and contents of each bucket in detail.           

PD NUMBER BLACK CARD & FOLDERS

• Prepare black card samples of each PD Number in Excel that we process (located in cutting room on shelf).
• File black card sample in numerical order in each folder - matching original documentation for PD request with final sampling. 

PRINT DESIGNS

• Allocation Number in Excel.
• Photograph CADS/Label/Save digital file.
• Write up instructions for the operations and photograph for file.
• Preparation, booking and tracking of package to mill.
• Write a brief preparing design and production operation, with photo files attached.
• Follow up new print designs with operations to ensure deadlines are met.
• Coordination of specialised fabric platforms for custom builds of print trials.
• Update clients with progress updates for print sampling.
• Expedite print sampling when necessary.

GREIGE REPORT

• Manage monthly greige inventory schedules to ensure correct levels of greige in place.
• Review greige levels with clients for specific programs.

TEST REPORT/TEXTILE DATASHEETS

• File of original test reports both physically and digitally - ensuring each is labelled with specific number in Excel.
• File of Textile Data Sheets digitally - ensuring each is labelled with specific number in Excel.
• Request textile datasheets when necessary for pricing purposes.

DEVELOPMENT SPREADSHEETS

• Create development spreadsheets when ranges are selected, including snips/photos of the relevant design.

PHOTOS

• Rename every photo taken to ensure each is easily found in the company files.

ORDERING and SHIPPING SUPPORT

• Back up support for order entry and shipping/logistics.

Skills, Experience and Attributes Required:

• Good listening and communication skills.
• Excellent phone manner.
• Must be accurate, organized and detail orientated.
• Excellent keyboard skills essential.
• Computer literate in Word, Excel, Access and Outlook.
• Experience in the fashion industry desirable.

This is a great opportunity to join one of NZ’s leading textile companies. If sales support and administration are your specialties, and you pride yourself on providing great service to your customers we would love to hear from you.

Our confidentiality is guaranteed!

Register with us today and apply online!! www.apparelhr.com

Like us on Facebook! https://www.facebook.com/apparelhr

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email fashion@apparelhr.co.nz to find out more!

Position:         Customer Service Representative

Location:       Auckland 

Core Tasks

•        Customer Service – respond to all customer queries and orders via phone, email and fax.
•        Enter customer sales orders into the system, creating picking slips for the warehouse and raising invoices and generating return authorization numbers and issuing credit notes.
•        Order confirmations sent to customers and agents/reps.
•        Liaise with the warehouse to ensure orders are dispatched in a timely manner.
•        Monitor indents orders ensuring they are delivered on time.
•        Monitor back orders and dispatch them when stock arrives.
•        Monitoring outstanding picking slips to ensure stock is being dispatched and that the warehouse has picking slips.
•        Receipt stock into the system when it is delivered.
•        General sales support/administration  for sales reps especially during selling season including phone sales, upselling to retailers and daily reports for sales reps.
•        Assist with create selling catalogues, order forms and price lists for the sales reps and customers. Maintain order forms adding new styles as they arrive.
•        Organize sample ranges for sales reps/agents each season with help from the team-assistant.
•        Creating Item Master Files using excel spreadsheet for importing into Netsuite.
•        Maintain Item files in Netsuite.
•        Any other task that may be requested from management from time to time including our warehouse & outlet sales from time to time.
•       The candidate must have a pleasant phone manner and be able to talk and discuss with any age group in a professional and engaging way.
•        Photograph and clear cut images for catalogues if needed.
•        Creating labels and labelling ranges when needed.
•        Liaising with accounts receivable in regard to orders received or on hold customers. 

Skills and Attributes

•        Good communication skills
•        Well organised
•        Accuracy and attention to detail
•        Microsoft Excel
•        Microsoft Word
•        PowerPoint 

Job Overview

The successful candidate will be the junior member in a customer service/procurement team comprising 4 staff. 

This job would ideally suit an  ambitious person who is keen to learn and grow with the company. 

Operating on a cloud based computer system called Netsuite, so computer literacy is essential. 

The role is primarily administrative, and does involve quite a bit of data entry.

Our confidentiality is guaranteed!

Register with us today and apply online!! www.apparelhr.com

Like us on Facebook! https://www.facebook.com/apparelhr

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111 

Or email fashion@apparelhr.co.nz to find out more!

Position:                     Customer Service Representative

Location:                    Auckland

Our client was voted Best Dry Cleaner in Auckland by Metro magazine and they have an unrivalled reputation for quality and service. They are looking for a Customer Service Representative to assist their customers with top service.

Key Responsibilities:

·        Meet and greet customers.

·        Discuss with the customer the type of cleaning or repair services they require or  process garment pick ups.

·        Check over garments to ensure there is no other areas of concern and identify any other areas of staining or repairs needed.

·        Process the garments through the till system with order detailing and give the customer the required paperwork.

·        Interact with the Repairs and Alterations department on orders.

·        Assembly, bagging and racking of orders.  

·        Develop comprehensive knowledge of our services to effectively address customers’ needs and queries.

·        Attend to telephone enquiries regarding services.

·        Ensure high standards of store presentation at all times.

Skills, Experience and Attributes Required:

·       Previous experience in a Customer Service role is essential.

·       Strong interpersonal skills.

·       Highly organised.

·       Computer literate.

·       Fluent English.

·       Excellent verbal communication.

·       Excellent personal presentation.

The successful candidate will have the ability to learn and apply new skills quickly and will be focussed on detail.  Full training will be given.

Our confidentiality is guaranteed!

Register with us today and apply online!! www.apparelhr.com

Like us on Facebook! https://www.facebook.com/apparelhr

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email apparel@apparelhr.co.nz to find out more!

Location:                               Auckland

Reporting to:                         Senior Designer

Our client is a highly successful, NZ-owned apparel business. They are looking for a full-time Graphic Designer to join their busy and dynamic team.

The Role:

This position involves being responsible for the creation of original artwork for garments, fabric print repeats, label design, embroideries, and logo design as required, ensuring the well loved design aesthetic of the company.

Key Accountabilities:

• Design and/or recreate artwork for fabrics, logo prints, embroideries or other aspects of designs for customers’ consideration.
• Work with Designers on special visual projects relating to trends, colour, styling, and specific customer presentations.
• Regular research into trends, fashion, and forecasts using tools including but not limited to internet, magazines, fashion forecast documentation and store visits to facilitate the preparation of selling documentation appropriate to individual customers and local shopping.
• Design and illustrate labels and swing tickets as required by the Design team.
• Produce new colour ways for fabric, prints and embroideries.
• Create original artwork for allover and placement prints. It is imperative that the artwork is original.
• Assistance as required by the Design team in preparation of their storyboards including scanning of garment and fabric images.
• Any additional art-related tasks as required.
• Assisting the team with the preparation of artworks for production.

The ideal candidate will possess:

• The ability and knowledge to use Illustrator, Photoshop or Micrographics.
• (Preferably) a qualification in art and design.
• Freehand drawing experience.
• Spec drawing experience.
• Work experience in clothing/fashion  industry

 They will be able to:

•  Complete Tasks – Is able to complete the required activities within the agreed timeframes.
• Develop Strategies – Has an ability to create an inspiring vision when developing artwork
• Develop Expertise – Continues to learn and keep abreast of the changes in both fashion trends and information technology. Is seen as the key contact for artistic knowledge within the business.
• Organise Resources – Is able to effectively manage own time and the resources provided to produce the required outputs for the role.
• Convince People – Is able to persuade and negotiate with others when presenting information in a manner that is appropriate to the situation
• Generate Ideas – Has an ability to generate new ideas and keep up with trends/fashion.
• Articulate Information – Is able to present and explain ideas to internal and external customers
• Cope with Pressure – Remains calm under pressure and does not take issues personally when frustration occurs. Has an ability to work through the frustration.

Our confidentiality is guaranteed!

Register with us today and apply online!! www.apparelhr.com

Like us on Facebook! https://www.facebook.com/apparelhr 

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email apparel@apparelhr.co.nz to find out more!

PositionPosition                     Workroom  Internship

Location:                   Auckland

Our client is a NZ designer with a workroom in Newmarket, Auckland. They are looking for 1 Workroom Intern to provide assistance to the Production Director, from the product handover stage through to dispatch to store, to ensure the production runs to timeline and that all records are maintained accurately. The internship will be for a 3 month unpaid period with the successful candidate moving into a full time paid role.

Key Responsibilities:

• Work with Production Director to  Quality Control at all points of the garments life from fabric to finished garments.
• Maintain critical path to ensure handovers are met.
• Liaise with Cutters and other staff members to ensure fabrics and trims arrive on time.
  
• Assist to maintain fabric library.
• Monitor style development from start through to finished product working with the contructiion and design team.
• Be able to assist in the cutting area with laying up and hand cutting if required.

 Skills, Experience and Attributes Required:

• A tertiary qualification is desirable.
• Garment construction knowledge essential.
• Keen eye for detail.
• Team player.
• Accurate data entry skills.
• Excellent communication skills.
• Computer literacy.

 If you are looking for a start in the fashion industry send us your CV now.

Our confidentiality is guaranteed!

Register with us today and apply online!! www.apparelhr.com

Like us on Facebook! https://www.facebook.com/apparelhr

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email apparel@apparelhr.co.nz to find out more!